Welcome to LB Estore

LB E-store tries its best to give you an effortless and smooth experience. In addition to that, we are assisting you with our return and refund policies to make them more accessible.

Terms and Conditions for easy return and exchange

Returns -

• • For a return, your item must be in the same intact condition that you received it.
• • We have a 48 hours Return Policy, for which you have to contact us within 48 hours after receiving your item to request a return.
• • The return is applicable in case of a defect in our product. To process the return, you must submit an unboxing video as a piece of evidence.
• • If you receive a damaged or imperfect package, do not accept it.
• • Under any circumstances, if we receive the damaged or used product from the customer after the pick-up initiated, we will not further make your replacement.
• • Please inspect your order upon reception (make an unboxing video). Contact us immediately if the item is damaged or you have received the wrong product; we will evaluate the situation and assist with suitable solutions.

Exchange -

• • You can apply for an exchange for your order within 48 hours after the product delivery. We have a reverse pick-up facility.
• • Exchange can be done for the same products in different sizes in the same product category.
• • Customers will be responsible for all charges associated with exchange or return.

Refunds- -

Our policy allows you to exchange or return the product you ordered for a different size or the same product in the same category.